Policies
Please take a moment to review the policies of Camp Maple.
Late Pick-up
All campers must be picked up by 4:00 p.m. Families who arrive after 4:00 pm will be charged a late fee of $5 per 15/minutes starting at 4:01 pm. Payment will be paid directly to the staff on duty within 48 hours.
Sick Policy
If your child is showing any symptoms of illness please keep them home. A child exhibiting the following symptoms will be sent home: fever, vomiting, contagious rash, or any other contagious illness or infection. If your child develops any questionable symptoms during the day, you will be contacted for pick up.
Medical Consent Authorization
In the event of a medical emergency, I authorize Camp Maple staff to authorize all procedures (including admission to the hospital and necessary treatment) in the event of an emergency if contact cannot be made with the parents/guardians or emergency contact.
Concussion protocol
I understand that a concussion is a serious brain injury that can occur as a result of a blow to the head, face, neck, or elsewhere on the body. I also understand that my child may be at risk of sustaining a concussion during their participation in camp activities.
In the event that my child experiences any signs or symptoms of a concussion, I authorize the camp staff to take the following actions:
Remove my child from participation in any further camp activities.
Notify me or the emergency contact listed on the camper's registration form.
Seek appropriate medical attention for my child, including evaluation by a qualified healthcare professional. A child may require a doctor's note clearing them to return to camp and to participate in physical activity.
Implement any necessary restrictions on my child's activities as recommended by a healthcare professional, including restrictions on physical activity and return-to-play guidelines.
I understand that it is my responsibility to inform the camp staff of any pre-existing medical conditions or history of concussions that may affect my child's participation in camp activities. I also understand that it is important to follow the camp's policies and procedures regarding head injuries and concussions to ensure the safety and well-being of all campers.
Cancellation/Refund Policy
At Camp Maple, we strive to provide exceptional experiences for all campers. We understand that circumstances may arise that require changes to your plans. Please review our refund policy outlined below:
Cancellation by Participant:
If a camper needs to cancel their registration for any reason, a refund will be issued according to the following schedule:
Requests made more than 60 days prior to the start of the camp session: Full refund minus a non-refundable administrative fee of $25 per camper.
Requests made between 30 and 60 days prior to the start of the camp session: 50% refund of the camp fee.
Requests made less than 30 days prior to the start of the camp session: No refund will be issued.
Medical Reasons:
If a camper is unable to attend camp due to a major medical reason, a refund will be provided upon receipt of a written explanation from a licensed medical professional. The refund will be prorated based on the number of days missed, minus the non-refundable administrative fee.
Camp Cancellation:
In the rare event that Camp Maple must cancel a camp session due to unforeseen circumstances or insufficient enrollment, registered participants will receive a full refund of the camp fee.
Refund Process:
All refund requests must be submitted in writing to info@campmaple.ca
Refunds will be processed within 30 business days of receiving the request.
Refunds will be issued in the same form as the original payment.
Please note that certain fees, such as the administrative fees, are non-refundable
No refunds will be issued for campers who leave camp early or arrive late for any reason.
Acknowledgement
I hereby acknowledge that I have read and understood the terms and conditions of this contract on behalf of my child, who will be participating in Camp Maple’s day camp program. I agree to abide by all the rules, regulations, and policies outlined in this contract.
I understand that it is my responsibility to help my child follow camp rules and the guidance of camp staff, and that repeated offences may result in their removal from camp. I acknowledge that participation in the day camp program involves certain risks, and I agree to release and hold harmless the camp organizers, staff, and volunteers from any liability arising from my child's participation in the program. I further acknowledge that I have provided accurate information about my child's health, medical history, and emergency contact details, and I agree to inform the camp staff of any changes to this information.
By signing the registration form, I confirm that I have the legal authority to enter into this contract on behalf of my child, and I consent to my child's participation in the Camp Maple day camp program.
